A comprehensive Bar Mystery Shopping Audit reviewing multiple aspects including the service, ambience and brand image.  Whether it's a standalone bar or a bar within a venue; Club, Pub, Restaurant this audit will provide you the feedback you need to grow sales, engage your team and be ahead of your competitors.

Report consists of both objective and subjective questions to provide you real time data.

This audit consists of sixty seven (67) questions covering the below aspects of the customer journey:

  • Environment
  • House Keeping
  • Staff Appearance
  • Service
  • Information
  • Premises Image and Presentation
  • COVID19/Social Distancing
  • Restrooms
  • Staff professionalism
  • Overall experience
  • Recommendation and Referral