A comprehensive Golf Shop Mystery Shopping Audit reviewing the service, information, promotion of lessons, Golf Pro, product knowledge, layout

Report consists of both objective and subjective questions to provide you real time data.

This audit consists of forty four (44) questions covering the below aspects of the customer journey:

  • Environment - cleanliness, branding
  • Service
  • Staff appearance
  • Information
  • Booking
  • Equipment
  • Staff professionalism
  • Overall experience
  • Recommendation and Referral