A comprehensive Pest Inspection Mystery Shopping Audit reviewing the enquiry process journey and inspection.

Report consists of both objective and subjective questions to provide you real time data.

This audit consists of fifty (50) questions covering the below aspects of the customer journey:

  • Phone enquiry
  • Information
  • Booking
  • Inspection
  • Staff appearance
  • Service
  • Staff professionalism
  • Follow Up
  • Overall experience
  • Recommendation and Referral